We’re Open

See how we’re protecting you from COVID-19 and what to expect at your next dental appointment.

 

Your Health and Safety Are Our Top Priorities

We want you to feel confident in knowing we’re committed to maintaining a safe environment. We’re implementing extra precautions above the standard recommendation to ensure this.

Our offices have always followed the highest infection control standards and will continue to monitor the guidelines set forth by CDC, ADA, and OSHA. Their guidelines are instrumental in keeping you safe as well as preventing the spread of any infection.

Please take a moment to familiarize yourself with the updates below, and if you have any questions or concerns, don’t hesitate to contact us.

What to Expect

Your appointment:

  • Before your appointment, we’ll ask you a series of health screening questions. If you have a fever or other symptoms of illness, we’ll ask you to delay your appointment.
  • Please don’t bring anyone with you to the appointment. Guests will be asked to wait outside the office (exceptions will be made for dependents).
  • When you arrive for your appointment, please wait in your car and call us to check-in. We’ll let you know when we’re ready for you.
  • Please wear a mask or face covering when you arrive at our office, and don’t remove it until you are seated in the dental chair.
  • We’ll check your temperature upon arrival and ask you to wash your hands or use hand sanitizer.
  • Patient forms and payments can be completed online to limit contact.

 

Scheduling:

  • We’ve altered our schedule to reduce the number of patients in the office at once. This will help us social distance and maintain heightened infection control.
  • Please keep this in mind when scheduling or rescheduling.
  • Our hours of operation remain the same.

 

Our offices:

  • All staff is screened and has temperature taken daily.
  • Office staff wears a mask at all times.
  • Clinical staff wears personal protective equipment (PPE).
  • All staff is trained and continually updated on office protocols.
  • We’ve added more frequent disinfecting cycles.
  • After every patient, we thoroughly disinfect the exam room, door handles, surfaces, etc.
  • We’ve upgraded our air filtration systems with HEPA filters in every room and air purifiers in our HVAC system.
  • Our waiting room no longer offers magazines, children’s toys, and so forth since those items are difficult to clean and disinfect.
  • You’ll notice we’ve rearranged our waiting room to abide by social distancing guidelines.

We’re Here for You

Our offices are committed to helping you, our staff, and our community stay safe and healthy. As new guidelines develop, we’ll continue to evolve our protocols.

If you have any questions or concerns, please don’t hesitate to contact us. We want you to feel informed and confident in your healthcare decisions.

Contact Our Team

Putting Patients First

Read Our Reviews

Helping patients is our passion, no matter what their smile needs may be. Take a look at what some of our current and previous patients think of Carol Stream & Elgin Dental Associates.

“I absolutely love everyone at the office! Everyone is so welcoming and caring. They all seem to love what they do. They are very professional and explain everything in detail. I no longer live in Elgin but I will continue to come here because of how amazing they are.”

Brenda C

“This practice is phenomenal with children. I have been taking my daughter here for 6 years and today she had a baby tooth pulled. Dr. Johnny and the hygienist were amazing! It was a positive and painless experience for my daughter. I definitely recommend their office for pediatric care.”

Jenyl K

“The real star of the show was Jen, my dental hygienist. She noted my anxieties and was so understanding and gentle with the whole process. She never made me feel bad about neglecting my oral care and just said she was happy I was there now. If you have any fear about going to the dentist, I HIGHLY recommend Carol Stream Dental.”

Casey T
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